OUR FAQs

FAQs

Once your order has been shipped, we’ll send you a confirmation email.

Having trouble or haven’t received your order? Contact Intervino at  vg@co.uk

Not right now, but it is something we are looking at.

There are some restrictions for personalisation e.g. trademarks, legal reasons, or if it could be considered offensive. If you think this is an error, email vg@co.uk. 

There are some restrictions for personalisation e.g. trademarks, legal reasons, or if it could be considered offensive. If you think this is an error, email vg@co.uk. 

t takes around 3-5 working days for your bottle to be created. Once it’s shipped, you’ll get an email notification and your order should arrive in 2-3 days.

If you haven’t received your order in 10 days, get in touch atnandos@intervino.co.uk. 

If your order has been cancelled unexpectedly, please contact the Deliveroo Customer Service team via the Help link on your emai

If there’s an issue with your order, please contact our Customer Support team via our contact form so we can get this looked into.

I f there’s an issue with your order, please contact our Customer Support team via our contact form so we can get this

We accept all major Debit and Credit cards. 

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